Please note that if you are downloading the new MyTrackstar app you will need to register, even if you have previously registered on the previous Trackstar app
Report a Theft
Vehicle Tracking and Last Known Location
Download our Companion app to your Trackstar S7, S5, CAT5 or Advance. Available for iOS and Android
*geofencing currently available for iOS only
How to register on the app
How do I report a theft?
Reporting a theft through your Trackstar app is easy. Take a look at this helpful video to find out how.
HOW DO I ADD A NEW BLUETOOTH DRIVER ID TAG?
Adding a Bluetooth driver ID tag is simple.
Follow the video below to find out how. Remember, Bluetooth tags are only available on Trackstar systems utilising the TN475 hardware. This became available in November 2020. If your Trackstar system was fitted before that, you won’t be able to add a Bluetooth tag using the app and must follow the previous method, which will be sent to you with your replacement tag.
CHANGING ACCOUNT DETAILS
Want to view or change your account details in the app? Take a look at the video below to find out how.
“What is a Geofence and how do I set one” you may be asking yourself…
Take a look at the video below to find out more.
VIEWING PAST JOURNEYS
Take a look at the video below to see how to use the “journeys” section of the app, which will allow you to replay past journeys and show you the average speed the vehicle was travelling between each plot point.
CONTACT US AND BEST PRACTICE VIDEOS
If you have found your way to this page, you already know how to find the best practice videos, but if you would like some information on how to contact us, take a look at the video below to find out how.