Use this page to contact us via live chat or to send us an email.
Use our live chat service and speak to TARA our automated response assistant bot. TARA can handle most queries and also advise you on which system you should purchase based on the vehicle you own. For urgent queries, TARA can also transfer you to a member of the team during business hours
To Report a theft 24 hours per day, 7 days per week, call our emergency desk on…
Our emergency desk can only assist with thefts and cannot help with queries meant for the customer service desk.
Click below to send an email to the customer support team. Our customer support team is open Monday – Friday 09:00 – 17:00 and aim to respond to your query within 24 hours.
S5 is the new unified insurance approved standard for Stolen Vehicle Tracking.
The Trackstar S5 system utilises a driver recognition system as part of the Thatcham Category S5 criteria.
S5 Advance Stolen Vehicle Tracking with sophisticated driver identification technology providing enhanced vehicle security inhibiting unauthorised vehicle start.
This new Telematics innovation introduces measures to combat the growing levels of car theft involving the use of electronic devices.
Trackstar Advance has been certified as a Thatcham S5 product, but unlike existing offerings in the market, is armed with additional features and enhancements to combat electronic theft. The system incorporates technology for theft prevention in addition to existing Stolen Vehicle Tracking capabilities- utilising proven Trackstar S5 hardware and expertise as a global service provider of Stolen Vehicle Tracking covering over 50 countries.
The Trackstar Cat 5 system utilises a driver recognition system as part of the Thatcham Category 5 criteria.
The Trackstar S7 system is Thatcham Category S7 fully compliant and uses a secure GPS/GSM unit with integrated motion sensor to communicate with the 24/7/365 Trackstar Secure Operations Centre (SOC).