Service mode is a section of the app that allows you to temporarily turn off the Trackstar’s alert functions. This can be used if you plan to disconnect the battery from the vehicle, it will be in a workshop, or you’ve forgotten to take a Trackstar tag with you when driving (S5, CAT5 only)




Log in to your MyTrackstar app using Fingerprint, Face ID or passcode.




Navigate to and press the “Service mode” icon on the MyTrackstar menu





Check the correct registration has been selected





Using the drop down box, choose the duration of your service mode.  Please note that once service mode has been activated, it will remain active for the duration and cannot be turned off before that time





Press submit.




You will receive a notification within 15 minutes to confirm that the service mode has been activated