ALARMS | Trackstar

This guide will show you how to manage your alarms, if for example the car is driven without a tag, the signal has been attempted to be jammed, the power has been disconnected or the vehicle is being towed

When you receive a push notification or a call advising you that an alarm has been detected, log in to your MyTrackstar app using Fingerprint, Face ID or passcode

All location settings and journeys will be greyed out

Navigate to and press the “alarms” or “active alarms” icon on the MyTrackstar app menu

Here you will see your alarms

to deactivate the alarm click deactivate and enter the reason e.g. “forgot tag”

Press submit

Within 15 minutes you will receive a push notification to advise that your alarm has been cancelled

Trackstar S5

S5 is the new unified insurance approved standard for Stolen Vehicle Tracking.
The Trackstar S5 system utilises a driver recognition system as part of the Thatcham Category S5 criteria.

Secure GPS/GSM unit
Global coverage
Integrated motion sensor
Internal lithium battery back-up
Anti-tamper alert
Driver recognition tags
Alarm to SOC when tag not present
Thatcham approved S5
Police endorsed
Manufacturer approved
Driver recognition tags – units alerts Trackstar Secure Operations Centre (SOC) in the event of the vehicle being driven without the tag present
Driver Recognition Tags to protect against key cloning.

Trackstar S5 Advance

S5 Advance Stolen Vehicle Tracking with sophisticated driver identification technology providing enhanced vehicle security inhibiting unauthorised vehicle start.

This new Telematics innovation introduces measures to combat the growing levels of car theft involving the use of electronic devices.

Trackstar Advance has been certified as a Thatcham S5 product, but unlike existing offerings in the market, is armed with additional features and enhancements to combat electronic theft. The system incorporates technology for theft prevention in addition to existing Stolen Vehicle Tracking capabilities- utilising proven Trackstar S5 hardware and expertise as a global service provider of Stolen Vehicle Tracking covering over 50 countries.

Features in addition to S5

Automatically disarms when the driver ID tag is in the vehicle
Vehicle Start Inhibit – The Trackstar S5 Advance uses a No tag – No start system to prevent the vehicle starting if the tag is not present.

Trackstar Cat 5

The Trackstar Cat 5 system utilises a driver recognition system as part of the Thatcham Category 5 criteria.

Secure GPS/GSM unit
Global coverage
Integrated motion sensor
Internal lithium battery back-up
Anti-tamper alert
Driver recognition tags
Alarm to SOC when tag not present
Thatcham approved CAT 5
Police endorsed
Manufacturer approved

Features in addition to S7

Driver recognition tags – units alerts Trackstar Secure Operations Centre (SOC) in the event of vehicle theft using owner’s keys
Remote immobilisation (with Police authorisation)